Why create an account
Why create a VATRS account
Free to create your account and organize all your receipts. Only pay when you export your data.
Your data stays yours. Always.
We never sell your information, and we never will. VATRS exists for one reason: to get your VAT back fast, with less paperwork and no stress. Every receipt is organized in one place, every step is visible to you, and the hours you used to spend on forms are yours again.
In Colombia an invoice can be claimed until it is 2 years old on the day the claim goes to DIAN — so it's not too late to start now.
Upload your older receipts too. We do all the hard work for you.
Start with my older receiptsSend receipts any way you like
Your receipts reach us by email, on the web, on WhatsApp or with the QR scanner — in any format.
Your own receipts address
We create a personal @vatrefund.me address for you automatically. Give it to vendors, or forward invoices to it.
Four ways to send
Email or forward a receipt, upload it on the website, send a photo on WhatsApp, or scan its QR code.
A fast QR scanner
It reads small and hard-to-read codes and saves the CUFE at once, with a green flash.
Any format
Photos (also iPhone HEIC), PDFs, multi-page documents, ZIP files and XML e-invoices.
Locked PDFs and ZIPs opened for you
Keep their passwords in an encrypted vault. We also try the common ones by ourselves: your own ID number and the standard Colombian default.
Check my email now
One button checks your receipts address right away, so you don't wait for the next round.
Other mail sent on to you
If you want, mail that isn't a receipt goes on to your personal email, marked “via VATRS”. Receipts stay with us.
Our strongest point
From a photo to an official DIAN invoice
Send a photo of a Colombian receipt with a CUFE. We get the official e-invoice from DIAN, the tax authority, and its data replaces our reading.
Your photo
Even of a crumpled receipt.
The CUFE
Read from the receipt and checked.
The official invoice
Complete, straight from DIAN.
The official invoice for every CUFE
For every receipt with a CUFE, we get the official e-invoice from DIAN.
Official data comes first
Vendor, NIT, amounts and taxes come straight from the tax authority and replace any AI reading.
Missing details filled in
A photo of a crumpled receipt becomes a complete, official invoice.
Every CUFE checked
If a CUFE fails the check, we read it again from the full-resolution image.
Never lost in the queue
DIAN can take up to 48 hours to list a new invoice. We keep trying for days until it is there.
XML e-invoices read directly
An XML e-invoice is read as it is, with no AI.
Smart reading, around the clock
Our AI reads every receipt, and every reading is checked.
Read in seconds, 24/7
AI reads every receipt as soon as it arrives, day and night.
A closer look when needed
A hard-to-read receipt gets a second, closer reading.
Checked at several stages
Every receipt goes through several checks before it counts.
Nothing counted twice
Send a receipt as many ways as you like. It counts once.
One invoice, one count
The same invoice is never counted twice.
The e-invoice replaces your photo
When the official e-invoice arrives later, it takes the place of your photo automatically.
The same file, caught
Sent the same file by email, WhatsApp and upload? Its content fingerprint shows it is one file.
We deal with the vendors
Missing or wrong e-invoices: one button, and we write to the business and follow up.
Missing e-invoices requested
With your permission, we write to businesses for the e-invoices they did not send you, when you press one button.
Ready-made letters in Spanish
Each letter lists your purchases and the exact name, ID number and email the e-invoice must show.
A wrong CUFE? The vendor hears from us
When a printed CUFE is wrong and DIAN can't find it, we email the vendor automatically.
Vendor web forms prepared
Some vendors take requests only on their own website. We prepare the text for you to paste.
Emails to vendors
One page shows every request we made for you, with its status and the letter that went out.
Tips from other users
Users share the right contact for a vendor. Our team checks each tip before it helps everyone.
Claims and deadlines, handled
Your refund form, your mission's deadlines and the legal time limit — tracked for you.
Your refund form, prepared
For example, Colombia's IVA and INC reimbursement form, ready to hand in.
Live claimable VAT total
See what you can claim, updated as receipts arrive.
Mission deadlines tracked
For your mission's deadlines, we remind you 30, 14, 7, 3, 1 days before each deadline and on the day itself.
Already handed in? One tap
Mark a batch as handed in, and its reminders stop.
Expiry warnings
We warn you 60, 30 and 7 days before a receipt passes the 2-year legal limit.
Claim status on every receipt
Not exported yet, Exported, Accepted or Rejected — with the reason.
Rejected receipts fixed
Our team checks a rejected receipt and tells you if we need something from you.
Your VAT card
A card with your name, ID number and e-invoice email for the cashier. Show it on your phone or print it.
Monthly bills, month by month
Internet, mobile and power bills on one row each. Green: the e-invoice is here. Red: a month is missing. We add your lines from your receipts and tell you when a bill does not arrive.
Always know where things stand
See every receipt and every step, without asking.
Updates only when it's final
Instant WhatsApp or email updates, sent when the receipt is final and correct. No halfway messages.
Live activity
Watch each receipt move through each step in real time.
Search receipts
Any word, in any order, without accents or capitals. Find a CUFE from a few characters with *.
Needs a look
One page shows only the receipts that need you.
100% full transparency
No guessing or wondering: you see what we see.
Every month, clear
The Refund form page shows each month with receipts, and whether it is paid, unlocked or still open. You see the price before you pay. No surprise bills.
Every email we send for you
The Vendors and e-invoices page shows every letter we sent to a vendor in your name, where it went, every reminder and every answer.
Every wrong detail, shown
Verify information lists each invoice where the vendor printed your name or ID wrong, and you decide what to send.
Every receipt, every step
Live activity and the receipt list show each step, and the reason when a receipt needs you.
Help when you need it
A virtual assistant around the clock, and real people behind it.
VATRS on WhatsApp
Send receipt photos, get your VAT card and your last 3 receipts, or ask Johnny#5.
Johnny#5, 24/7
Our virtual assistant answers your questions on the site, on Discord and on WhatsApp, day and night.
A real person when you need one
Our team can take over a Discord conversation.
Answers on your channel
The support team answers you on WhatsApp or by email.
Safe, secure and private
Your receipts show where you live, eat and shop. We protect them that way.
One-time codes, no passwords
Every login is a fresh code sent only to you.
Private to you
No other user can see your information.
Encrypted password vault
Passwords for your locked files are stored encrypted.
Separated systems
Each part of VATRS runs on its own, with its own keys.
Ley 1581 de 2012
We follow Colombia's data-protection law. See, correct or delete your data at any time.
HTTPS everywhere
Every page, file and code travels encrypted.
Protected by Cloudflare
Cloudflare shields the site, and its bot check guards sign-up and login.
We never see your card
Payments go through Stripe. Your card number never reaches our servers.
A+ security grade
The site scores A+ on Mozilla Observatory.
Row-level security
The database itself lets each account reach only its own rows.
Encrypted backups
Daily encrypted off-site backups, plus a second encrypted copy of your receipt files.
Watched 24/7
Monitoring checks every part of VATRS around the clock and alerts us at once.
Security contact
Found a security problem? Write to [email protected].
Never sold. Not to anyone.
Your receipts show where you live, eat and shop. That information belongs to you. We never sell it to any third party. The providers that help us run VATRS (hosting, email and receipt reading) work only for us, and only to run your service.
Small things that save time
Your account works for you, and you stay in control.
Invite colleagues
Share your invite on WhatsApp in one tap. Get a coupon for one free month (worth USD 10) for each colleague who joins and pays, up to 4 coupons.
A typo in your name or ID?
Ask from your settings, and our team fixes it for you.
Unsubscribe in one click
Every update email has a one-click unsubscribe link. On WhatsApp, send STOP or BAJA.
Prices
Free to create your account and organize all your receipts. Only pay when you export your data.
Your VAT refund is waiting. Create your free account today.
In Colombia you have up to 2 years: upload your older receipts too.
Create my free accountFree · Secure · No password
We do our absolute best to be accurate, but we can't guarantee 100% accuracy. Refund decisions are always made by the authorities.
Colombia today — more countries coming.